Millicent was my first point of contact, she is super nice and you can tell she really cares about customer relationships. The whole team was great to work with. Mike followed up with me a few times over the phone to make sure I was happy with the available days and time for the floor cleaning to be done on my new industrial unit. Shortly after the work was completed I received a text message from Ray, which I appreciated, follow-ups are always important. Next time I need my floors cleaned again, will use this company, local (Oshawa) and family owned, what more could you ask for, just perfect.